ChatGPT or Claude for business emails and content?

By James Rodriguez Posted: 24/04/2025

Tags: ChatGPT, Claude, Business Writing

I'm trying to decide which AI assistant to use for helping with my daily business writing. Has anyone compared these options for quality of writing, especially for emails and marketing content?

Upvotes: 35

Downvotes: 0

Comments: 10

Comments

I use Anthropic's Claude for all my writing and content creation. The longer context window lets me include my brand guidelines and samples of previous content all in one prompt.

By: User #6
I've found Claude to be particularly good at more nuanced business communication, while ChatGPT excels at more structured content like reports and presentations.

By: User #5
Cost is a factor too. ChatGPT has a free tier which is actually quite good, while Claude's free tier has more limitations. For a small business, starting with ChatGPT makes sense.

By: User #6
They usually need light editing for brand voice consistency, but the core content is solid. I mostly just combine the strongest points from different versions.

By: User #22
That's a great workflow tip! Do you find you need to heavily edit the versions it gives you, or are they mostly ready to use?

By: User #5
I get the best results when I specify the audience, context, and desired tone very clearly. Also asking it to "write as if you're a friendly but professional business partner" seems to work well.

By: User #14
Have you found any specific prompt strategies that work well with Claude for business writing?

By: User #12
ChatGPT is better for generating multiple variations quickly. I usually ask for 3-5 different versions of marketing copy, then mix and match the best parts.

By: User #23
I've noticed this too! Claude does seem to understand nuance and emotional tone better for things like sensitive customer emails or situations where tone really matters.

By: User #9
I've tried both extensively for business writing. Claude tends to have a more natural, human-like tone for emails and avoids the sometimes robotic feel of ChatGPT.

By: User #5